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FAQ
Before you reach out
Quick answers, in case one of these covers it.
How fast do you respond?
We reply by email, usually within one business day.
Is this the place to report a security vulnerability?
Yes. Mention security in your message and we route it straight to the team that handles it.
I'm already a Centinel customer. Is this where I get support?
Existing customers get the fastest response through the dashboard's support channel. This form is for new inquiries and partnerships.
Do you take partnership or press inquiries here?
Yes. Tell us what you have in mind and who you're with, and we'll route it to the right person.
Can I book a call instead of sending a message?
Yes. Book a 30-minute demo instead, or send a message here if email works better for you.